Which channel should you use?
Before writing to us, identify your situation to get a faster response.
General questions or information requests
Check our FAQ first: most questions are already answered there. We receive a large volume of messages every day, and an email may sit in the queue for a while before being read. Make sure the answer isn’t already available before writing.
Read the FAQ →Account, subscription or fast resolution
For anything related to your account or subscription, or that needs a fast resolution, message us on WhatsApp and follow the procedure given in our reply based on your request.
Any other question
For requests that don’t fall under the cases above, use the contact form and wait for our reply.
GET IN TOUCH WITH US.
We are delighted to help you prepare for the TCF-TEF for Canada! Do not hesitate to contact us to ask your questions, get advice or schedule an intensive test session. Our team is here to support you and help you achieve your language goals. Contact us now and start your journey to success in TCF-TEF Canada!
Headquarters
Canada, Cameroon
Service hours
Mon – Sat, 8 AM – 8 PM (Eastern Time, ET)
Mon – Sat, 8 AM – 8 PM (West Africa Time, WAT)
Messages received outside these hours are read at the next opening.